Privacy Policy

Skillixy.org – Privacy Policy

This Privacy Policy explains how Skillixy.org (“the Company,” “we,” “our”) collects, processes, and protects the personal information of individuals who access or use the Website (“you,” “user”).
The Company is committed to maintaining high standards of data protection and complies with the General Data Protection Regulation (GDPR) where applicable.

1. Information We Collect

We may collect the following categories of personal information:

  • Contact details (name, email address, phone number)

  • Billing and payment information

  • Account details (username, password)

  • Technical data (IP address, browser type, device identifiers)

  • Learning activity and course progress

  • Communication logs with our support team

  • Automatically collected information through cookies and tracking technologies

2. How We Use Your Information

We process personal data for the following purposes:

  • Creating and managing user accounts

  • Processing payments and delivering purchased services

  • Providing access to courses and learning materials

  • Offering customer support and responding to inquiries

  • Enhancing Website functionality and security

  • Complying with legal obligations

  • Sending essential service-related announcements

3. Legal Basis for Processing

We rely on one or more of the following legal grounds to process personal data:

  • User consent

  • Performance of a contract

  • Compliance with legal obligations

  • Legitimate business interests (e.g., Website improvement, fraud prevention)

4. Sharing of Personal Information

We do not sell or rent personal data.
Information may be shared only with:

  • Service providers (hosting, analytics, payment processors)

  • Fraud prevention and security tools

  • Regulatory authorities when legally required

All third-party partners are bound by strict confidentiality and data protection agreements.

5. Data Storage and Security

The Company implements strong technical and organisational measures to safeguard personal data, including:

  • Encryption of sensitive information

  • Access restrictions

  • Secure storage systems

  • Continuous monitoring of system performance and security

Data is retained only for as long as necessary for operational, legal, or regulatory purposes.

6. International Data Transfers

Some service providers may handle data outside your jurisdiction.
The Company ensures that such transfers comply with recognised international safeguards, including Standard Contractual Clauses (SCCs).

7. Marketing Communications

Marketing emails are sent only when users have provided explicit consent.
You may unsubscribe at any time through the provided link or by contacting support@skillixy.org.

8. User Rights

Depending on applicable laws, users may have the right to:

  • Access their personal data

  • Request correction or deletion

  • Object to or restrict data processing

  • Withdraw consent

  • Request a copy of their data

Requests may be submitted via email and will be processed within legally required timeframes.

9. Content Ownership and Intellectual Property

All Website content—including digital products, text, graphics, videos, and educational materials—is the exclusive property of the Company.
Any unauthorised reproduction, modification, distribution, or use is strictly prohibited.

10. Policy Updates

The Company may update this Privacy Policy at any time.
Revisions become effective once published on the Website.

Contact Information

For questions about this Privacy Policy, please contact:
support@skillixy.org